Pepco reviews performance of Discos
All DISCOs except PESCO, SEPCO and QESCO have achieved the targets for picture-based meter reading for the domestic and commercial consumers. In the drive for acquiring mobile phone numbers of all consumers MEPCO, IESCO & FESCO were the top three DISCOs with more than 90% consumer mobile numbers in their database. Performance of HESCO and SEPCO was not encouraging with less than 24% consumer mobile numbers acquired till end Dec. 2017. PESCO and QESCO were the worst since both could not acquire the mobile numbers of even 2% of their total consumers. The drive to obtain mobile numbers was started so that consumers could be sent real time SMS regarding meter reading, status of fault at their feeder etc. FESCO was the best among all DISCOs regarding no delay in implementation of its billing schedule closely followed by MEPCO. PESCO and QESCO were the worst with maximum delays of 11 days and 7 days in one of their batches respectively.
Published in Business Recorder, 31st January, 2018